Safari - Technical Support

Safari - Technical Support

Home / Resource Center / Technical Support / Safari

Disable Pop-Up Blocker (Temporarily)

A majority of issues encountered on our Education website relate to a browser’s settings for blocking pop-ups. COPIC’s online courses launch in a separate window, which are considered pop-ups, to allow for the optimal viewing experience.

1.) Close any open browsers
2.) Open Safari from the bottom toolbar
3.) Once open, go to the top and click Safari from the menu bar
4.) Click Preferences (or Settings if Preferences is not listed)
5.) Click the Security tab found on the top row
6.) Under Web Content, uncheck Block pop-up windows
7.) Restart browser

Allow Audio All Auto-Play

1.) Close any open browsers
2.) Open Safari from the bottom toolbar
3.) Once open, go to the education site and then click Safari from the menu bar
4.) Click Safari > Settings for This Website in the menu bar. This will bring up a window that allows you to toggle site-specific preferences, including autoplaying videos.
5.) Click the dropdown next to “Auto-play” and you’ll have three choices: Allow All Auto-Play, Stop Media with Sound, and Never Auto-Play.
6.) Select the option you want for this particular site(Allow All Auto-Play), and you’re done. (Note that you can review all of your configured sites in Safari’s preferences, which you’ll find by clicking Safari > Preferences in the menu bar. Head to the Websites section, then click Auto-Play in the sidebar.)
7.) Restart browser

CLEAR COOKIES AND CACHE

1.) Close any open browsers
2.) Open Safari from the bottom toolbar
3.) Once open, go to the top and click Safari from the menu bar
4.) Click Preferences (or Settings if Preferences is not listed)
5.) Click the Privacy tab
6.) Look for a button that says Show Cookies or Cookies
7.) Click Remove All Website Data
8.) Restart computer and visit the website you were having problems with