Chrome - Technical Support

Chrome - Technical Support

Home / Resource Center / Technical Support / Chrome

Disable Pop-Up Blocker (Temporarily)

A majority of issues encountered on our Education website relate to a browser’s settings for blocking pop-ups. COPIC’s online courses launch in a separate window, which are considered pop-ups, to allow for the optimal viewing experience.

DISABLE POP-UP BLOCKER
1.) Close any open browsers
2.) Open Google Chrome
3.) Click the three vertical dots on the top right of the browser
4.) Click Settings at the bottom
5.) Click Show advanced settings at the bottom of the page
6.) Under the Privacy section, click Content Settings
7.) Under Pop-ups, select Allow all sites to show pop-ups
8.) Click Done
9.) Restart browser

CLEAR COOKIES AND CACHE

1.) Close any open browsers
2.) Open Google Chrome
3.) Click the three vertical dots on the top right of the browser
4.) Click Settings at the bottom
5.) Click Show advanced settings at the bottom of the page
6.) Under the Privacy section, click the Clear browsing data… button
7.) Select the following options
     a. Obliterate the following items from: the beginning of time
     b. Browsing history
     c. Cookies and other site and plugin data
     d. Cached images and files
8.) Click the Clear browsing data button (and let the window close when it is done)
9.) Close the Google Chrome browser
10.) Restart computer and visit the website you were having problems with