Technical Support

A majority of issues encountered on our Education website relate to a browser’s settings for blocking pop-ups. COPIC’s online courses launch in a separate window, which are considered pop-ups, to allow for the optimal viewing experience. Below are links to instructions organized by browser type to enable pop-ups to access our courses as well as details on how to clear cookies and cache.

PLEASE NOTE: We do not recommend permanently turning off your pop-up blocker. Doing so can leave you vulnerable to malicious programs. So either disable the blocker temporarily or add favorite websites to your browser's safe list.