Technical Support-Mozilla Firefox


CLEAR COOKIES AND CACHE
1.) Close any open browsers
2.) Open Mozilla Firefox
3.) Go to the History menu
4.) Select Clear Recent History
     a. If the menu bar is hidden, press ALT to make it visible
5.) From the Time range to clear menu, select Everything
6.) Next, click Details
7.) Select All Items
8.) Close the Firefox browser
9.) Restart the computer and visit the website you were having problems with

DISABLE POP-UP BLOCKER
1.) Close any open browsers
2.) Open Mozilla Firefox
3.) Click the Firefox menu in the upper right-hand corner
4.) Click Preferences in the drop-down menu
5.) In the left-hand navigation, click Content
6.) Under Pop-ups, uncheck Block pop-up windows
7.) Restart browser